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You need a parent account to invite members.
  1. Open Family Dashboard.
  2. Choose Invite User.
  3. Enter the person’s Name and Email Address.
  4. Choose Au Pair or Parent under Role.
  5. Choose Create Invitation.
  6. Share the invitation link from the confirmation screen if needed. The recipient uses it to join your household.
Invite New User form for Jamie Rivera with Au Pair selected

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Check that they joined

Look for the member’s active status in Family Dashboard. An invitation alone does not mean they have joined. Family Dashboard showing Alex Maple as parent and Jamie Rivera as an active au pair
Treat invitation links as private. Send them only to the person joining your household.
If an au pair slot is already taken, the app may prevent another Au Pair invitation. For errors, see Trouble signing in or joining.